Refund policy

Refund Policy

Thank you for using CCC Online Tests. We aim to provide high-quality educational services and digital learning resources.

Please read our Refund Policy carefully before making any purchase.

1. Digital Products & Services

Our website may offer:

  • Premium mock tests
  • Online courses
  • Study materials
  • Membership plans
  • Educational subscriptions

Since these are digital products and services, refunds are generally not provided once access has been granted.

2. Eligibility for Refund

Refunds may only be considered in the following situations:

  • Duplicate payment made by mistake
  • Technical issue preventing access to purchased service
  • Incorrect amount charged
  • Payment deducted but service not activated

All refund requests are reviewed individually.

3. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after purchase
  • Partial use of services
  • Failure to complete courses or tests
  • Lack of device compatibility
  • Internet connectivity issues on the user's side
  • Violation of website Terms & Conditions

4. Refund Request Process

To request a refund, users must contact us within 7 days of the payment date with:

  • Registered email address
  • Payment proof or transaction ID
  • Reason for refund request

Requests can be submitted through the contact page available on:

ccconlinetests.com

5. Processing Time

Approved refunds may take:

  • 5–10 business days

depending on the payment provider or bank processing time.

6. Payment Gateway Charges

In some cases, payment gateway processing fees or transaction charges may be deducted from the refundable amount.

7. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice.

Updated policies will be posted on this page with the latest revision date.